Troubleshooting steps for solutions to various common issues with hosted hotspots, etc.

Find any documentation IoWE has made available as a public resource; product manuals, explainers, and more.

Chat with the IoWE team & community members on our Discord.

Find answers to common questions about IoWE, hosting, and more.

Read in-depth write ups on various IoWE & Helium-related topics; we break down complex & important topics in easily-digestible yet thorough explanations.

Want to host in a region not currently supported by us? We've created this survey to collect feedback on where we should consider venturing next.

If none of the above options resolves your issue, try emailing our support staff. Please be patient, as support requests may take several days, depending on queues.